Survey Design for UX Nerds NOTE: Tom Tullis will be web conferencing in for this course due to unforeseen health issues. Cheryl Tullis will be there in person. On a scale of Great to Awesome, how do you feel about creating successful surveys? Want to write far better questions than that one? Want to design […]
Forging Alliances with Project Management: A PM’s View of UX It is critical for Design and Project Management to be true collaborators in getting things done. This session aims to help UX practitioners advance their careers and be more successful in collaborating with individuals with different motivations and mindsets, and who often speak a different […]
Conversational Cars and Helpful Homes: UX research & design techniques for new contexts and emerging technologies Advanced interfaces powered by AI are opening up new use cases and contextual considerations for UX research and design. Smart speakers like Amazon Echo and Google Home are the vanguard of this change, with smart homes, connected cars, and […]
Networking for Introverts: How Attending UXPA Can Help You Land a Job When attending a conference or industry event, you may be wondering how to talk to people you don’t know and what exactly to say. In this session, you’ll learn how to stop avoiding social situations and start putting yourself out there. I’ll give you […]
I am the LAAW! The Lean Accessibility Audit Workshop Fitting accessibility into an agile development cycle can be challenging. Often accessibility specialists are spread thin across agile squads and they have to deliver quickly into multiple sprint cycles. To meet the demand I looked to Lean UX principles and developed The Lean Accessibility Audit Workshop […]
Enhancing the User Experience for People with Disabilities: Top 10 Web Accessibility Issues An estimated 1.3 billion people globally report limitations in their daily activities due to a disability. When it comes to the physical world, businesses have made progress in accommodating customers with disabilities. But in the digital world, websites lack basic accessibility features […]
How to (Build and) Test Conversational Interfaces Speaking from experience, I can tell you it’s virtually impossible to test intent. By this, I mean that when you are building a mostly spoken UI, such as for an Alexa skill, it is imperative to test your conversations early and often, but the kicker is that it […]
Ambiguous UX Skills and using them to advance your career and the profession Ambiguous: open to more than one interpretation; having a double meaning. Usually, in our every-day work lives, we strive to be specific in all we do — to have a singular focus to everything we deliver. But as it turns out, ambiguity, […]
Tales from the badlands: On why doing agile isn’t being agile (even if you measure), and how to become agile at scale Though rooted in engineering, Agile philosophies (e.g., rapid prototyping, continuous improvement) align well with UX practices. So UX should be natural strategic partners and trusted agents of Agile Product owners. However, even organizations […]
Experience-Led Strategy: The Role of Design Thinking in Strategy Making How can UX consultants get into the boardrooms of small and large companies? Can UX methodologies be used to evolve an organisation’s strategy? What are the myths that surround design thinking? Why aren’t these methods used more broadly across organisations? These are the questions I […]