Archives

[Poster] Developing a Code of Ethics for UX Design – Have You Thought About It? We are rapidly saturating every aspect of our lives with digital technology from huge invisible urban infrastructures that micro-manage traffic flow to trackable pills that are “safe” to ingest. What is our responsibility as User Experience (UX) professionals to recognize […]

[Poster] Strategies for measuring agile maturity Today’s Agile Maturity Assessments are not very usable. Some lack scientific validity, others measure without providing actionable outcomes or guidance for improvement, or they leave out critical elements of mature Agile teams (e.g., UX integration.) We discuss scientific, organizational, and cultural challenges that undermine the meaningful assessments design and/or […]

[Poster] Strategic Framework: Implementing a User-Centric Enterprise Team Rating System to Progress User-Centric Culture Progressing a user-centric culture within an organization can be a challenge. However, empowering product owners/managers/engineers to focus on the users at all stages of development can be a win for everyone. We created a user-centric scorecard system to help assess the […]

[Poster] UX Design for Sustainability: Where Academe, Business, and Community Meet Universities are often untapped for the research expertise they can provide to create innovation and improve local communities. Yet, the expertise is there, and students crave the applied learning experience. This poster presentation describes a mutually beneficial partnership between a graduate UX class and […]

The Design Ethics Toolkit: frameworks for considering the outcomes of the products you create The question of building an ethical digital product rarely contains a simple yes or no answer. It’s a conversation. But how do you go about facilitating that conversation with your team? How do you collect and understand the ethical concerns across […]

Navigating Diversity in UX 2018 was plagued with more than a few insensitive social missteps. Like many of you, I viewed commercials, articles, news stories and advertisements wondering HOW DID THAT HAPPEN? How could they be so insensitive? But a quick perusal of the headshots usually uncovers the unfortunate “how”. To put it simply, there […]

The Process is Baked In: Our Recipe for Successful Workshops   One of the roles of a UX team is to share expertise and enable collaboration across an organization by facilitating workshops such as design thinking sessions. The value of these workshops comes from the opportunity to break down silos and the ability to inform […]

Level Up!  Transforming Organizational Culture with UX Peter Drucker claimed, “Culture eats strategy for breakfast.”  Many UX experts are looking to move beyond interface design problems and to break into the C-suite.  This means we need to tackle business-level problems, involving people, processes and company culture.  The awesome news is that UX skills are completely […]

9 Simple Strategies for Designing Inclusive Experiences Implementation of Accessibility guidelines by following WCAG or Section 508 might be perceived as a daunting task. WCAG 2.0 pertains 3 levels and 4 principles with 61 guidelines. WCAG 2.1 became effective from 2018 June with 17 more guidelines, totalling 78 guidelines to design experience for all abilities. […]

So what? Strategies for sharing insights that ignite action Research fails if it doesn’t ignite the imaginations and emotions of stakeholders; executives, product teams and engineers alike. Many researchers end up spending as much of their time crafting and presenting deliverables as actually conducting research. So what does it take to ensure that your research […]