One of the roles of a UX team is to share expertise and enable collaboration across an organization by facilitating workshops such as design thinking sessions. The value of these workshops comes from the opportunity to break down silos and the ability to inform group decisions with data, but we experience challenges. How do we scale this process to meet demand? How can we document workshops effectively? How can we ensure we have a measurable impact?
Amanda, Oriana, and Mengjiao of the Rapid7 UX Research team will share a facilitation process they developed to enable consistent, high quality, design and systems thinking workshops that are data informed and thoroughly documented in order to quickly deliver value and insights after a workshop. They will discuss some of their strategies and lead you through examples of how to implement a workshop building process adapted to your organization’s needs.