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Takeaways from CUE-10: A Hands-On Comparative Study of Experienced Usability Test Moderators The CUE-10 formula: Recruit 15 experienced usability test moderators. Have them all run the same test with three participants. Make them watch recordings of three other moderator’s tests. Put them all in a room for a day so they can compare notes about […]

Visualizing Data for Presentations, Dashboards and UIs Come and expand your design skillset by learning how to visualize data for optimal communication.  Many prominent data visualization experts express the opinion that our society is not yet living in an “Information Age”, but is still stuck in a “Data Age”.  The technology for amassing data is […]

Topics in Ethics Roundtable The topic of ethics has become integrated into more mainstream discussions as social media and artificial intelligence have become woven into modern life. Incidents of racist Twitter bots, voice UI impersonating humans, and smart speakers becoming common interruptions to personal conversations have raised awareness and concerns. UX experts who care deeply […]

Building Your Benchmark: How to Measure UX for Product Impact Over Time Benchmarking allows you to track UX progress over time, giving you an indication of how successful digital platform changes have been.  It provides a holistic product assessment and requires greater attention to methodology, stakeholders, tasks, protocol, and analysis than a typical feature study […]

Tales from a Post-it Guru: How to externalize the work, foster alignment, and turn meetings into workshops that move the work forward Different companies use boards and post-its differently or not at all. What’s the philosophy at your organization? Is it dogmatic? Is it tentative? Do they even exist? You’ll learn about the benefits and […]

Scaling research without scaling the team Digital product teams are moving faster and the desire to learn directly from users is increasing. When research headcount hasn’t caught up, others in the organization are taking matters into their own hands. How can we shift our role from the research bottleneck in the product development process to […]

*SOLD OUT* Effective Design Reviews: How to give and receive meaningful, actionable design feedback We all know what the typical design review process is like, but what we don’t all know is this process is often a waste of time. Too often we fail to achieve the goals of the review, have unproductive battles over […]

9 Simple Strategies for Designing Inclusive Experiences Implementation of Accessibility guidelines by following WCAG or Section 508 might be perceived as a daunting task. WCAG 2.0 pertains 3 levels and 4 principles with 61 guidelines. WCAG 2.1 became effective from 2018 June with 17 more guidelines, totalling 78 guidelines to design experience for all abilities. […]

Inclusive Experience Guide for Usability Studies Designing for inclusivity not only opens our products and experiences to more people with a wider range of abilities, it also reflects how people really are. All humans are growing, changing, and adapting to the world around them every day. We want our designs and digital experiences to reflect […]

*SOLD OUT* Enterprise Co-Design: Inspiring Product Vision through Visual Artifacts Co-design is a participatory UX method that allows users, designers and researchers to collaboratively co-construct a design experience with paper prototypes. This method allows UX professionals (designers and researchers) to brainstorm a variety of complex user flows with users quickly, align stakeholders around pressing customer […]