Takeaways from CUE-10: A Hands-On Comparative Study of Experienced Usability Test Moderators

Takeaways from CUE-10: A Hands-On Comparative Study of Experienced Usability Test Moderators

• Recruit 15 experienced usability test moderators.
• Have them all run the same test with three participants.
• Make them watch recordings of three other moderator’s tests.
• Put them all in a room for a day so they can compare notes about how people moderate, good and bad.

These panelists were there for the good, the bad, and the ugly. We’ll describe our most important takeaways and give you the chance to vote on our positions—up or down!

Be a part of this interactive session and weigh in on what you think are the critical skills to be an effective moderator.