Archives

“This is not what we wanted”: Talking with and around voice agents

“This is not what we wanted”: Talking with and around voice agents Design is increasingly said to be about constructing ‘conversations’ with end users. I present an in-depth look at research on everyday conversation that helps us better understand the deeply organised nature of talk, and how this can inform the design of speech systems. […]

Level Up! Transforming Organizational Culture with UX

Level Up!  Transforming Organizational Culture with UX Peter Drucker claimed, “Culture eats strategy for breakfast.”  Many UX experts are looking to move beyond interface design problems and to break into the C-suite.  This means we need to tackle business-level problems, involving people, processes and company culture.  The awesome news is that UX skills are completely […]

Forging Alliances with Project Management: A PM’s View of UX

Forging Alliances with Project Management: A PM’s View of UX It is critical for Design and Project Management to be true collaborators in getting things done. This session aims to help UX practitioners advance their careers and be more successful in collaborating with individuals with different motivations and mindsets, and who often speak a different […]

“I am the LAAW! The Lean Accessibility Audit Workshop”

I am the LAAW!   The Lean Accessibility Audit Workshop Fitting accessibility into an agile development cycle can be challenging. Often accessibility specialists are spread thin across agile squads and they have to deliver quickly into multiple sprint cycles. To meet the demand I looked to Lean UX principles and developed The Lean Accessibility Audit Workshop […]

Weird Science – Making Your AI Super Human with Ethics and UX

Weird Science – Making Your AI Super Human with Ethics and UX Artificial intelligence is becoming an increasingly influential part of our everyday lives, and the ethical application and implementation of AI is a vital concern for people both creating and using digital products. How can we ensure the AI we develop today will shape […]