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I am the LAAW!   The Lean Accessibility Audit Workshop Fitting accessibility into an agile development cycle can be challenging. Often accessibility specialists are spread thin across agile squads and they have to deliver quickly into multiple sprint cycles. To meet the demand I looked to Lean UX principles and developed The Lean Accessibility Audit Workshop […]

How to (Build and) Test Conversational Interfaces Speaking from experience, I can tell you it’s virtually impossible to test intent. By this, I mean that when you are building a mostly spoken UI, such as for an Alexa skill, it is imperative to test your conversations early and often, but the kicker is that it […]

Influence Product Strategy and Quality by Conducting Collaborative UX Discovery Workshops Join two UX practitioners who share case-studies and learnings from leading global and collaborative UX workshops. You will leave with tips, tricks, and techniques on how to facilitate your UX discovery workshops and influence product strategy and usability.

Best Practices for Ethnographic Research, Lessons Learned in the Wild Ethnographic research can be tricky because you never know what to expect. You should do your best to prepare but remain open to change, and be flexible with your approach. My tips for success focus heavily on planning yet I’ve come to realize that there […]

True Detective: Accessibility Edition Your CEO has decided that it’s time for your digital products to be accessible and has chosen you to get it done. Congratulations! Where do you start? This hands-on workshop will serve as a crash course on all things accessibility. We will start off with with some empathy building activities to […]