Archives

Learning from Human Behavior: Usability Testing Basics Asking people to try using your creation can be intimidating. In this half day course you will receive the training you need to conduct effective usability tests both in-person and remote (moderated and unmoderated). Participants in the room, across the building or in a different country, will feel […]

*THIS COURSE IS SOLD OUT* Survey Analysis for UX Nerds NOTE: Tom Tullis will be web conferencing in for this course due to unforeseen health issues. Cheryl Tullis will be there in person. So you’ve done a survey to learn all about your users’ needs, wants, desires, preferences, ratings, and more. Now what? You look at […]

Building Your Benchmark: How to Measure UX for Product Impact Over Time Benchmarking allows you to track UX progress over time, giving you an indication of how successful digital platform changes have been.  It provides a holistic product assessment and requires greater attention to methodology, stakeholders, tasks, protocol, and analysis than a typical feature study […]

Tales from a Post-it Guru: How to externalize the work, foster alignment, and turn meetings into workshops that move the work forward Different companies use boards and post-its differently or not at all. What’s the philosophy at your organization? Is it dogmatic? Is it tentative? Do they even exist? You’ll learn about the benefits and […]

Bricks in UX – The Building Blocks of Collaboration Collaboration can be difficult. Companies, teams and individuals often talk about the importance of collaboration, but in reality, ideas and opportunities are typically overlooked, conversations are usually dominated by the same vocal few and a shared understanding and commitment often isn’t reached. The successful UXer must […]

A Practical Guide to Information Architecture Information architecture is critical to ensuring websites and services are easy to use and navigate. A well organized IA makes for a better user experience, improved productivity, less frustration, more satisfaction, and in the end, happier customers. In this session we’ll explore how to build, improve and iterate on […]

Scaling research without scaling the team Digital product teams are moving faster and the desire to learn directly from users is increasing. When research headcount hasn’t caught up, others in the organization are taking matters into their own hands. How can we shift our role from the research bottleneck in the product development process to […]

Inclusive Experience Guide for Usability Studies Designing for inclusivity not only opens our products and experiences to more people with a wider range of abilities, it also reflects how people really are. All humans are growing, changing, and adapting to the world around them every day. We want our designs and digital experiences to reflect […]

Survey Design for UX Nerds NOTE: Tom Tullis will be web conferencing in for this course due to unforeseen health issues. Cheryl Tullis will be there in person. On a scale of Great to Awesome, how do you feel about creating successful surveys? Want to write far better questions than that one? Want to design […]

*SOLD OUT* Enterprise Co-Design: Inspiring Product Vision through Visual Artifacts Co-design is a participatory UX method that allows users, designers and researchers to collaboratively co-construct a design experience with paper prototypes. This method allows UX professionals (designers and researchers) to brainstorm a variety of complex user flows with users quickly, align stakeholders around pressing customer […]