Archives

[Poster] Developing a Code of Ethics for UX Design – Have You Thought About It? We are rapidly saturating every aspect of our lives with digital technology from huge invisible urban infrastructures that micro-manage traffic flow to trackable pills that are “safe” to ingest. What is our responsibility as User Experience (UX) professionals to recognize […]

[Poster] Understanding Aspiring UX Professionals Professional Development Research has shown that the Computer Science (CS) undergraduates tend to identify themselves professionally with specialized CS professions including Software Engineering, Web Development, and User Experience professions especially when they are in the junior or senior years of their program. To support their professional development, there is a […]

[Poster] Grabbing (and keeping!) your users’ attention in the age of interruption – How the attention economy has changed the rules of engagement Smartphones changed everything. Where early mobile phones were used to make calls, smartphones have morphed the mobile device experience into a path to everything online, from personal/group messaging to email, social apps, […]

[Poster] The career transition from UX design to UX research with the help of mental models The demand for UX Researchers on the job market is growing, making the field of user research an attractive next career step for many UX designers. Still, there is no clear path of entry into the area, which is […]

[Poster] ReSUS: A validated plain language SUS alternative (or how to benchmark your interaction design, and have scientific rigor, too.) Surveys provide a quick, effective to benchmark customer satisfaction over time. However, the “standard” surveys are not without controversy. In particular, we diUX Practitioners have a longstanding love-hate relationship with the SUS. We love benchmarking […]

[Poster] Believe in your data: Evaluating the strength of your qualitative research data Consumers of user research may not be familiar with methodologies we employ or may be skeptical of our findings, especially of qualitative research that uses smaller sample sizes. As such, objections are sometimes raised about the quality/value/reliability of research findings. Our user […]

[Poster] UX Design for Sustainability: Where Academe, Business, and Community Meet Universities are often untapped for the research expertise they can provide to create innovation and improve local communities. Yet, the expertise is there, and students crave the applied learning experience. This poster presentation describes a mutually beneficial partnership between a graduate UX class and […]

The Design Ethics Toolkit: frameworks for considering the outcomes of the products you create The question of building an ethical digital product rarely contains a simple yes or no answer. It’s a conversation. But how do you go about facilitating that conversation with your team? How do you collect and understand the ethical concerns across […]

Navigating Diversity in UX 2018 was plagued with more than a few insensitive social missteps. Like many of you, I viewed commercials, articles, news stories and advertisements wondering HOW DID THAT HAPPEN? How could they be so insensitive? But a quick perusal of the headshots usually uncovers the unfortunate “how”. To put it simply, there […]

UX After Dark Three industry stalwarts will share funny, insane, unbelievable stories from their own and others’ professional UX lives. Crazy clients, wacky test participants, grace under fire, the sacred and the (nominally) profane. We tell ourselves these stories after hours for our own amusement. Now we invite you to pull up a seat at […]