Archives

[Poster] Usability Testing Etiquette – A Parody Just for fun – Stop by and watch an 8 minute video on usability testing etiquette. You’ll get a fun demonstration of the Do’s and Don’ts of moderated usability testing. Poster Contributors: Stephen Woodburn Shaun Long Siddiq Nasar Michelle Penney Cindy Rodriguez Yoonju Nam  

[Poster] Beyond Magnitude: Dissecting Causes of User Errors for Better Design Recommendations Existing usability error classification methods focus on the magnitude of errors. There’s a need to categorize not only the magnitude but also the root cause of such errors. In this presentation we propose a method to categorize errors as either “Mistakes” (cognitive-based errors) […]

[Poster] Developing a Code of Ethics for UX Design – Have You Thought About It? We are rapidly saturating every aspect of our lives with digital technology from huge invisible urban infrastructures that micro-manage traffic flow to trackable pills that are “safe” to ingest. What is our responsibility as User Experience (UX) professionals to recognize […]

[Poster] Understanding Aspiring UX Professionals Professional Development Research has shown that the Computer Science (CS) undergraduates tend to identify themselves professionally with specialized CS professions including Software Engineering, Web Development, and User Experience professions especially when they are in the junior or senior years of their program. To support their professional development, there is a […]

[Poster] Strategies for measuring agile maturity Today’s Agile Maturity Assessments are not very usable. Some lack scientific validity, others measure without providing actionable outcomes or guidance for improvement, or they leave out critical elements of mature Agile teams (e.g., UX integration.) We discuss scientific, organizational, and cultural challenges that undermine the meaningful assessments design and/or […]

[Poster] Grabbing (and keeping!) your users’ attention in the age of interruption – How the attention economy has changed the rules of engagement Smartphones changed everything. Where early mobile phones were used to make calls, smartphones have morphed the mobile device experience into a path to everything online, from personal/group messaging to email, social apps, […]

[Poster] The career transition from UX design to UX research with the help of mental models The demand for UX Researchers on the job market is growing, making the field of user research an attractive next career step for many UX designers. Still, there is no clear path of entry into the area, which is […]

[Poster] ReSUS: A validated plain language SUS alternative (or how to benchmark your interaction design, and have scientific rigor, too.) Surveys provide a quick, effective to benchmark customer satisfaction over time. However, the “standard” surveys are not without controversy. In particular, we diUX Practitioners have a longstanding love-hate relationship with the SUS. We love benchmarking […]

[Poster] Believe in your data: Evaluating the strength of your qualitative research data Consumers of user research may not be familiar with methodologies we employ or may be skeptical of our findings, especially of qualitative research that uses smaller sample sizes. As such, objections are sometimes raised about the quality/value/reliability of research findings. Our user […]

[Poster] UX Mentoring in a Conference Setting: a How-To Guide Traditional mentoring programs have a lot of value. But finding the mentors can be difficult, and then pairing them one-by-one with mentees can be time consuming. Because the recruiting and matching processes are such a heavy lift, the number of mentees who can be paired […]