Frequently Asked Questions

General Conference Questions

Do I need to be a member to attend?

No, but as a UXPA International member you save $100 off registration! Become a member here.

What if I need to cancel my registration?

All requests for cancellations and/or refunds must be received in writing at office@uxpa.org by 5:00 pm ET on Friday, May 24, 2019. All refunds are subject to a $100 administrative fee. UXPA will not be able to provide any refunds for requests received after that.

Can I transfer my registration to someone else?

All requests to transfer your registration must be received in writing from the original registrant at office@uxpa.org and must have the new registrant copied on the email. Substitutions are subject to a $50 administrative fee and may be made until 5:00 pm ET on Friday, June 21, 2019.

What is the dress code at the event?

Business casual or casual.

Will you be able to meet my dietary needs?

We have vegetarian, vegan and gluten free options at all our buffet meals, but unfortunately we cannot accommodate every specific request.

Does the conference serve dinner?

We have evening receptions on Tuesday and Thursday where cocktails and heavy appetizers are served, but no formal dinners are served.

Do I need to pick which sessions I want ahead of time?

No, each session is first come, first serve.

Does the event have a Code of Conduct?

Yes we do, you can review it here.

Are you still accepting speakers?

Our call for speakers closed in October, but follow us on social media for updates on when the call for UXPA 2020 proposals will open this summer.

Can I sign up for a course if I have already registered? Yes, please email office@uxpa.org and we will create a discount code to allow you to register at the package price for the course.

Is there a discount for multiple people attending from the same organization?

Yes, groups of 5 or more save 10%. Please email office@uxpa.org and we will send you a discount code.

How do you qualify for the student rate?

Student memberships are available to current full time students in UX degree or certificate programs as well as recent grads having proof of graduation within the past 12 months. Become a member here.

Is there a mobile app?

Yes! We plan to launch it in May.

Do I have to stay at the conference hotel?

You do not, although the room rate we have is very competitive. Learn more here.