Dr. Redfearn has been a User Experience (UX) professional since 2009. His research centers on human-computer interaction (HCI), usability, and UX in both general and highly specialized expert domains. He has performed both short and long-term (3+ years) expert evaluation and ethnographic studies with companies of all sizes in healthcare, workplace safety, education, Augmented/Virtual/Mixed Reality (AR/VR/MR), national defense, and emergency response. Dr. Redfearn also consults on projects in Information Technology Service Management (ITSM), project management, entrepreneurship, and related fields.